A person, not a number.
We take the time to know you—your strengths, interests and what matters outside work. You’re part of a local team where your contribution is recognised.
HomeWork at
Join our team
Work at
Everyday Pathways
Bring your experience, your ideas and your commitment to good support work. Join a local team where people’s choices guide the work we do.
Working at Everyday Pathways
Local people.
Shared values.
We’re a Benalla-owned and operated support service working across Benalla, Wangaratta and Mansfield. We support people to live meaningful, independent and connected lives—and we value the people who make that support possible.
We’re interested in support workers who listen, respect people’s decisions and take pride in the everyday details. If you’re looking for a team that shares that approach, we’d like to hear from you.
What you can expect
A team that
gets to know you.
Room for work and life.
We recognise that everyone’s circumstances are different. We discuss shifts around your availability and participants’ needs, with respect for your commitments beyond work.
Development that knows you.
Your development is guided by someone who knows you and your work. Together, we identify learning opportunities that reflect your strengths, interests and aspirations.
In our team’s words
What our team says.
We asked our team what they enjoy most about working at Everyday Pathways. These are direct quotes from our staff satisfaction survey.
“Management are approachable, supportive and always willing to help.”
“I feel valued as a staff member and treated like a person, not a number.”
“The flexibility allows me to maintain a healthy work-life balance.”
“Nothing is ever an issue. I feel supported both professionally and personally.”
“I enjoy coming to work and supporting participants to achieve their goals.”
“Management genuinely care about both staff and participants.”
“I don't wake up stressed or dreading work.”
The role
Everyday moments.
Meaningful work.
Support work can mean helping someone get ready for their day, build confidence in the kitchen, attend an appointment, explore an interest or take part in their community.
The work starts with the person receiving support. You listen to what matters to them, follow their preferences and work alongside them towards their goals.
Clear communication, reliable attendance, accurate notes and a willingness to ask questions are all part of providing good support.
Get to know our supports →Who we’re looking for
Experience.
Care. Good judgement.
We’re looking for people with a relevant Certificate III or IV qualification, or relevant support work experience.
You’ll bring respect for people’s choices, a reliable approach and the ability to work both independently and as part of a team. You’ll be open to feedback and comfortable speaking up when you need guidance.
We welcome people with different backgrounds, perspectives and experiences who share our values of Compassion, Respect, Collaboration, Innovation and Integrity.
Our team can explain the role requirements, screening checks and documents needed during the recruitment process.
Getting to know each other
Your next role.
The right fit.
Choosing an employer matters. Ask us about the team, the work and how we support our staff. We want you to have the information you need to decide whether we’re the right fit for you.
Tell us which area you’re interested in—Benalla, Wangaratta or Mansfield—along with your availability and the experience you would bring. We’ll discuss current opportunities and what may suit.
Let us know if you need any adjustments to take part in the recruitment process.
Pay and conditions
Clear rates.
Know where you stand.
Your pay reflects the role you perform, your classification and when you work. We’ll confirm your SCHADS Award classification, hourly rate and employment arrangements with you before you join.
These tables cover disability support work in the Social and Community Services stream. Percentages are applied to your classification’s base hourly rate. Casual totals already include the 25% casual loading.
Ordinary hours and penalty rates
| Ordinary hours | Full-time / part-time | Casual |
|---|---|---|
| Weekday daytime · 6 am–8 pm | 100% · standard rate | 125% |
| Weekday afternoon shift | 112.5% · +12.5% | 137.5% |
| Weekday night shift | 115% · +15% | 140% |
| Saturday | 150% · +50% | 175% |
| Sunday | 200% · +100% | 225% |
| Public holiday | 250% · +150% | 275% |
How evening and night shifts work: an afternoon shift finishes after 8 pm and at or before midnight on a weekday. A night shift finishes after midnight or starts before 6 am. The loading generally applies to the whole qualifying shift, rather than only the hours after 8 pm.
For example, a weekday shift from 6 pm to 10 pm generally attracts the afternoon rate throughout. Broken shifts and work either side of a sleepover have specific rules.
Overtime
| Overtime · disability services | Full-time / part-time | Casual |
|---|---|---|
| Monday–Saturday · first 2 hours | 150% | 175% |
| Monday–Saturday · after 2 hours | 200% | 225% |
| Sunday · all overtime | 200% | 225% |
| Public holiday · all overtime | 250% | 275% |
The first 2 hours means the first two overtime hours, including exactly two hours. Only subsequent overtime attracts the higher rate. Overtime replaces shift and weekend penalties; weekend and public holiday rates replace afternoon/night loadings. Your employment type, roster and hours determine when overtime begins, with specific rules for agreed sleepover arrangements.
Allowances on top
| Allowance | Rate | When it applies |
|---|---|---|
| First aid | $21.43/week, or approx. $0.56/hour pro rata | All employees are required to hold a current First Aid Certificate and provide first aid on shift when needed. Full-time: weekly; part-time/casual: pro rata. |
| Broken Shift A | $21.81 per broken shift | One qualifying unpaid break, excluding meal breaks. |
| Broken Shift B | $28.87 per broken shift | Two qualifying unpaid breaks, excluding meal breaks, with employee agreement. Replaces A. |
| Vehicle use | $1.05 per km | Required and authorised use of your own vehicle for work. |
First aid is 1.67% of the Award standard weekly rate; Broken Shift A is 1.7% and B is 2.25%. These use the Award’s $1,283.10 standard weekly rate, rather than your own wage. The hourly first aid figure is rounded for display; payroll uses the applicable pro-rata calculation.
Rates checked 9 November 2026. The current $1.05/km Award vehicle rate applies until 28 February 2027 and will be reviewed against any subsequent changes. Other entitlements and eligibility conditions apply. Read the SCHADS Award ↗
Private campaign preview
Independent support worker draft
A separate employment campaign being developed for later release.
Review the draft page →